The watch businessman was teaching his son the tricks of the trade in business. He told his son that he sold his watches cheap and his profit margin for an average watch he sold was about 40cents.
"But dad, that's too small aprofit to survive!" exclaimed the son.
"Son," said the dad, "my main and big profits come by providing excellent repair service."
The profits are big because the service is good. Thomas Watson Sr put his focus rightly when he said, "Don't worry about profits; worry about service." If the service is excellent, the profits are almost guaranteed.


Meily
XIIA6/28